Protecting brand loyalty by improving on-shelf availability

Challenge

Challenge

Before implementing SKUtrak, St. Austell Brewery grappled with efficiently managing and interpreting complex trading data. They faced hurdles in ensuring consistent stock supply across various locations and making stock allocation decisions.

Solution

SKUtrak simplified data analysis to help better understand trading performance and manage supply issues more effectively. This enhanced stock tracking across stores and depots, improving decision-making for stock allocation.

Result

Implementing SKUtrak enhanced operational efficiency, enabling better prediction and management of supply issues, informed stock allocation decisions, and ensuring consistent product availability on shelves.

In brief

  • St. Austell Brewery, with a rich history dating back to the mid-1800s, faced various challenges such as complex data management, inconsistent stock supply, and difficulties in strategic decision-making. Additionally, the need to empower their sales team, efficiently launch new products, address production bottlenecks, and maintain competitiveness in promotions was paramount.
  • The implementation of SKUtrak helped streamline data analysis, enabling quicker, more insightful trading performance reviews. It significantly improved stock management by offering real-time insights, which aided in maintaining a consistent supply and empowered the sales team with crucial information for optimal store stocking strategies.
  • In addition, SKUtrak plays a pivotal role in the effective launch of new products and the strategic handling of promotions, contributing to enhanced brand loyalty and Profit and loss outcomes.

SKUtrak helps us maximise the availability of our stock with retailers. This assists in meeting our volume targets, becoming the best possible supplier to retailers, enhancing our performance, and consequently contributing to our Profit and Loss (P&L) targets as well.

Charlie Johnston, Head of Sales (Off Trade) at St Austell Brewery

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