Growth is good but can be challenging when it’s fast.

Challenge

Challenge

With expansion into new product lines and markets, Alpro wanted to find ways to optimise customer collaboration efforts and supply chain performance. The manual task of gathering and analysing data across their expanding customer base was costly in time and people, and gave little insight into crucial aspects like service levels and deliveries.

Solution

The implementation of SKUtrak enabled Alpro to align with retail partners on performance metrics and gain insights into on-shelf availability, lost sales, and distribution performance, leading to improved service levels and more effective promotional planning.

Result

Alpro was able to fulfil 10% more demand from their customer base. This improvement was attributed to the enhanced manufacturing efficiency and prioritisation of the company’s most in-demand lines, facilitated by the insights provided by SKUtrak.

In brief

  • Alpro was facing exceptionally rapid growth and all the associated operational complexities that came with it. With expansion into new product lines and markets, Alpro faced a significant challenge in effectively managing customer collaboration and supply chain performance.
  • They lacked the necessary resources to gather and analyse data across their expanding customer base, resulting in limited visibility into crucial aspects like service levels and deliveries. This challenge was affecting their ability to build collaborative relationships with retailers and was impacting their operational performance​​.
  • The implementation of SKUtrak provided Alpro with the ability to gather data daily across its customer base and present this information in a user-friendly and actionable way. This helped Alpro to align with retail partners on performance metrics, gain insights into on-shelf availability, lost sales, and distribution performance, leading to improved service levels and more effective promotional planning.

There’s a big difference between the information you need being available and having the resource required to gather it. Extracting data from a retailer portal, formatting it, gleaning insight from it - that’s a huge task when you extrapolate it across every customer.

Scott Morton, Head of Customer Collaboration at Alpro
10%

Fulfilled 10% more demand from their customer base

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